Customer horror stories: Sunset leaves customers staring into darkness Today's inSi-DED story comes from no one other but Mary Poppen, CCO extraordinaire. In…
Customer horror stories: The webinar nightmare Are you a webinar fan? A keen attendee? Perhaps an enthused host? If so,…
Customer horror stories: DOA – The Customer Advisory Board that wasn’t Feeling inSi-DED? Excellent. Today's story comes from 2021 Top 100 Customer Success Strategist, Dana…
Customer horror stories: An ill-fated meeting Today's inSi-DED story teaches you a lesson in networking. Kind of. TLDR Networking isn’t always…
Customer horror stories: Account status – Unknown Today's inSi-DED story brings you a tale without context. Literally. If you're a Renewals…
Customer horror stories: Perilous permissions Our inSi-DED series is back! Starting this week, you'll get to enjoy one hair-raising story…
Customer horror stories: The unlucky customer Our inSi-DED series is back! This week, an anonymous contributor shares a story that I'm…
Customer horror stories: The renewal negotiation from hell Our inSi-DED series is back! This week, Cognite's VP of Customer Success, Alex Farmer…
Customer horror stories: There’s no way back Hello October! And welcome to our inSi-DED (see what we did there?) series. As…
What’s the future of the Customer Success tech stack? This week in our blog series, This is Digital Customer Success, our Head of…
