Refresher course: What are customer health scores? You know how critical customer health is and you’re always striving to improve.(Maybe you’ve…
The new standard for customer health Similar to the multi-billion dollar health and wellness industry, the SaaS industry goes through…
InSided joins the Gainsight team – CEO, Robin van Lieshout, shares how it all came together We’ve just announced that Customer Success software giant Gainsight has acquired 100% of the…
Gainsight completes acquisition of inSided Amsterdam — January 10, 2022 — Gainsight, the Customer Success company, today announced it…
Burn the churn: Join inSided’s 8-week customer health challenge New year, new renewals. Do you want to have your strongest customer health scores…
This year in review: engagement, community-led growth, and the definitive move to Digital Customer Success Phwoar. What a year – for both community and Customer Success. The concept of…
Podcast: Building a Community Strategy with Customer Education In Episode 16 of The inSide Scoop on Customer Success, we tackle a very…
inSided’s very merry community Christmas: 25 days of the best of 2021 What a year! Can you believe it’s nearly 2022? (Sleigh, what?!) To celebrate, we’ve…
How community can help you hit your retention and expansion goals Retention, expansion, cross- and upsell: it’s on every Customer Success team’s mind. But there…
Between Two Churns with Ashna Patel Did you miss the arrival of our new interview series Between Two Churns back…
