How Mixpanel drives product adoption and increases retention through their customer community When Mixpanel first implemented its customer community, the goal was to decrease the number…
Community should be a central part of your Customer Success tech stack Community helps solve for key CS challenges, saves time and resources through customer…
How to drive product adoption with user feedback We all want customers to adopt as much as possible from the product. But…
How Shadow’s New Online Community Gained 4k+ Users on Day 1 It's Episode 5 of the inSide Scoop, and time for another customer spotlight! A…
How Gainsight uses community for Product Feedback & Communication Welcome back to Episode 4 of The inSide Scoop: The customer success community podcast…
The role of Customer Success in Product Ideation In SaaS, your Customer Success and Product teams are working towards the same goals,…
5 ways to get the most from inSided’s integration with Salesforce Is your Customer Success team struggling to access enough customer data? Do you need…
Customization of B2B SaaS products: 4 pros and cons The ability to customize a product is an important and sought-after request, especially in…
Boost your product using your online community: 5 must-do’s! A successful product-community relationship doesn’t just happen on its own—it takes time, effort and…
Pimp your product: Leverage the power of your community When it comes to building a successful product there are a seemingly endless amount…
