of your customers engaged
reduction of incoming questions
of customer ideas implemented
increase in NPS & CSAT scores
One central platform for engagement amongst customers in different categories, user-groups. Promote events, news and back it with advanced gamification.
Learn moreTransform your traditional support portal to a Customer Success knowledge base with guides, tutorials, best practices and user generated content.
Learn moreInvolve customers in product development by stimulating product ideation, prioritization, beta testing and product discussions.
Learn moreKeep customers informed and updated about new product developments, releases and updates to your roadmap.
Learn moreGive customers easy access to all relevant knowledge, updates and best practices by offering highly contextual content right inside your product.
Learn moreOnline communities are powerful & they are even more powerful given the current global situation
Wade Foster
CEO at Zapier
Customers need a safe space to connect—a place to gather and offer help, share ideas and give inspiration
Colin Breece
Chief Strategy Officer at Shootproof
Over 100 customer ideas have been implemented through our Community Platform last year
Denise Stokowski
VP Platform Products at Gainsight
“They're constantly working on releasing new features - events, groups - and often solicit feedback from their customers. I definitely feel like my opinion and requests matter to them.”
Kristen Gastaldo
Customer Community Lead at IFS