Display relevant help content across your entire platform
Easily integrate knowledge base and community content with in-app embeddables.
Support from within
It’s never been easier for users to find the right answer
- In-app embeddable combines your community content and your knowledge base into one easy-to-find widget. Make it available across your website pages or within your software app’s back-end environment.
Expand the reach of your Community and Knowledge Base
Always provide relevant answers
In-app embeddable provides contextual help wherever the customer is. No searching or browsing needed.
Curate content automatically
Users see a combination of company help materials and community answers—whatever helps them find an answer faster.
Set up in minutes
Embed the easy-to-install widget in just a few minutes. Let’s keep it simple.
In-app support features
- Smart search: Users looking for more detail or a different topic? Help them find it faster with smart search.
- Curate your chosen content: Have specific customer success content you want to highlight? Pin articles to the top of the list.
- Match your brand: Offer a consistent brand experience with our fully customizable in-app embeddable.
“The embeddable widget feature enables us to easily integrate the platform with our own software and with our ticketing system Zendesk.”
