Display relevant help content across your entire platform

Easily integrate knowledge base and community content with in-app embeddables.

Support from within

It’s never been easier for users to find the right answer

  • In-app embeddable combines your community content and your knowledge base into one easy-to-find widget. Make it available across your website pages or within your software app’s back-end environment.

Expand the reach of your Community and Knowledge Base

Always provide relevant answers

In-app embeddable provides contextual help wherever the customer is. No searching or browsing needed.

Curate content automatically

Users see a combination of company help materials and community answers—whatever helps them find an answer faster.

Set up in minutes

Embed the easy-to-install widget in just a few minutes. Let’s keep it simple.

In-app support features

  • Smart search: Users looking for more detail or a different topic? Help them find it faster with smart search.
  • Curate your chosen content: Have specific customer success content you want to highlight? Pin articles to the top of the list.
  • Match your brand: Offer a consistent brand experience with our fully customizable in-app embeddable.

“The embeddable widget feature enables us to easily integrate the platform with our own software and with our ticketing system Zendesk.”

Hiewwaiy Kwok

Community Manager at Infoland