“They made it very easy to choose InSided over the competition and have continued to be responsive and supportive throughout our on-boarding and launch. Our on-boarding experience was fantastic—we decided to accelerate our timeline due to the global pandemic and the team was immediately supportive and stepped in with guidance to help us move quickly.”
Tailored planning schedule to meet your desired timeline
Project teams are formed; scope and planning of the project is aligned.
All technical requirements are delivered and implemented. Start Moderation & Community Management e-Training.
Final platform training
The community team is set for success, all required integrations are implemented and the community is ready for go-live.
Go live & initial success
An offical guided launch of your new community, followed by evaluation and celebration 🥳
Make sure your community is as successful as possible with our expert guidance
We create a unique board in Asana specifically tailored to your project, accessible to all stakeholders with assigned tasks & timelines.
The board is your central point for updating each other in weekly meetings. It allows you to easily track all technical & operational tasks and challenges.
Learn from inSided’s best practices, get practical advice, and lay out a concrete action plan to stay on track with your goals.
Success begins with a migration
We go the extra mile to help you reach your community goals
Together, we set your primary objectives and develop an organized migration plan tailored to your specific needs
Based on the Community Health Scan results of your current community, we give you strategic advice and host onboarding sessions which will help take your community to the next level.
Your onboarding team will help you co-create a communication plan you can use to inform members of the upcoming change.
The inSpired Community
Your go-to hub for all community related questions & updates
Easily connect with our other users and easily find answers and inspiration in an open, secure forum, where you can talk openly with trusted peers.
Attend our annual inSpired conference, participate in informal meet-ups and webinars, and suggest/vote for ideas on our community ideation board.
There was a board with tasks that were delegated, we had weekly meetings… Anytime I had a question I could email, or I could just send a message to Wieger directly—and I always got a response very quickly.
Product Manager at Shadow
See how we work
Discover how inSided helps leading brands create and sustain effective online
Improving customer experience for millions of users
Sonos uses inSided to adopt a peer-to-peer support strategy. Today, their community is the starting point for customer care on multiple digital channels.