Case Study: How involve.ai used inSided’s community to improve efficiency by 50% For many community managers, it’s not uncommon to build their community strategy from scratch…
Case Study: How Gong uses Community to Fuel ARR and Customer Retention In 2021, Gong customers tasked the Revenue Intelligence platform to find a way to…
Case study: How Zapier uses inSided for P2P Support and Unlimited Subject Matter Expertise When workflow automation company Zapier was implementing community into its organization, it wasn’t only…
Case study: How Cognite transformed its community into a key channel for its high-touch strategy We spoke to Alex Farmer, VP of Customer Success, and Anita Hæhre, Customer Community…
Case study: How InSided helped Sequoia Benefits Group launch an online community and boost customer retention Like most industries, the pandemic has reshaped how HR professionals go about their day-to-day…
Case study: How Unqork creates a unified customer experience with community When Unqork’s Director of Community, Danny Pancratz, joined the trail-blazing no-code platform in July…
Case study: How Copper increased retention with community When Ken Aponte first joined CRM software company Copper back in December 2020 as…
Case study: How Pipefy reached a 95% self-service rate in less than a year In June 2020, Pipefy launched their community with one goal in mind: to decrease…
Case study: Thinkwise’s clever move to community to facilitate customer engagement at scale A few years back, software company Thinkwise went from consultancy firm to license-based platform…
Case study: Implementing a scalable customer feedback model at Bizzabo A few years back, the need for a one-to-many customer feedback model at fast-growing…