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Find all the guidance you need as you navigate through the world of customer success and community management. Scroll for savvy community tips, compelling eBooks, webinars, case studies and more. 

 

eBook close the loop big
eBook

Close the Loop: Improve collaboration between Customer Success and Product

Ebook - The Technology Stack For Customer Success Teams
eBook

eBook: The Technology Stack For Customer Success Teams

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eBook

eBook: The Ultimate Guide to Successful Community Management

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Case Study

Case study: Gainsight’s Community-Driven Product Feedback Loop

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Cheat Sheet

Cheat Sheet: inSided Integrations

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eBook

eBook: The Complete Buyer's Guide to Community Software

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eBook

eBook: Keep and Grow Your Customers in B2B SaaS

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eBook

eBook: 10 Steps for Community Success in B2B Software

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eBook

eBook: 3 Reasons Why Online Communities are Vital for Customer Support

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eBook

eBook: 5 Rules for Customer Success in the Age of Self-Service

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eBook

eBook: Unlock Your Community Data

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eBook

eBook: The Ultimate Guide to Community Management

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eBook

eBook: The Business Value of B2B User Communities

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eBook

eBook: Community Integration Checklist

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eBook

eBook: inSided: Customization Options

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eBook

eBook: The Top 5 Features of a Digital Help Center

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Whitepaper

Whitepaper: The Product-User Feedback Loop

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eBook

eBook: inSided Customer Success Book 2018

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eBook

About inSided

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eBook

eBook: inSided Platform Feature Overview

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Podcast

Customer Spotlight: Behind the Scenes at Shadow's New Gamer Community

Scaling Customer Success using Tech Touch_ Arbor Educations Community Approach
Podcast

Scaling Customer Success using Tech Touch: Arbor Educations Community Approach

Product Ideation & Community: ShootProofs Match Made in Heaven
Podcast

Product Ideation & Community: ShootProofs Match Made in Heaven

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Podcast

Customer Spotlight: Shootproof’s Customer Community

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Podcast

How Unicorns Do It: Inside UIPath’s Global Community

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Podcast

Rav Dhaliwal on B2B Customer Engagement

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Webinar

How Customer Communities and Education Can Drive Engagement

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Podcast

How Gainsight uses community for Product Feedback & Communication

Case study inSpired
Case Study

Case study: inSpired

Case Study Infoland
Case Study

Case Study: Infoland

Case Study Sonos
Case Study

Case Study: Sonos

Case Study Simyo
Case Study

Case Study: Simyo

Case Study Webroot
Case Study

Case Study: Webroot

Case Study Telfort
Case Study

Case Study: Telfort

Case Study Tre Sweden
Case Study

Case Study: Tre Sweden

Case Study T-Mobile Netherlands
Case Study

Case Study: T-Mobile Netherlands

Case Study Extreme Networks
Case Study

Case Study: Extreme Networks

Case Study KPN
Case Study

Case Study: KPN

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Case Study

Case Study: SNS

Case Study SoundCloud
Case Study

Case Study: SoundCloud

Case Study Eneco
Case Study

Case Study: Eneco

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Webinar

How Your Organization Can Achieve a Customer First Transformation

Worry Less About Account Health and More About Customer Outcomes
Webinar

New Normal: Worry Less About Account Health and More About Customer Outcomes

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Webinar

Post-onboarding Customer Engagement

Customer-first Why community should be part of your CS Tech Stack
Webinar

Customer-first: Why community should be part of your CS Tech Stack

Your CS team is at risk of becoming the everything department
Podcast

Your CS team is at risk of becoming the "everything department"

The Rise of the Digital CSM — And why you need one!
Webinar

The Rise of the Digital CSM — And why you need one!

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Webinar

Evolve your product by tapping into customer needs at scale

Customer Feedback in the Era of Digital CS
Webinar

Customer Feedback in the Era of Digital CS

Gainsight and Gong on how to better understand customer conversations
Podcast

Gainsight and Gong on how to better understand customer conversations

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ShootProof_2
Product Ideation & Community: ShootProof's Match Made in Heaven

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Product Feedback
How to deal with negative feedback on an online community platform

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unicorn
Customer Success: Your #1 Revenue Strategy in 2020

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Zapier launches new community with inSided

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