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Post-onboarding Customer Engagement

Have you ever struggled to keep the connection with your customers after onboarding? A positive onboarding experience confirms to your customers that they made the right choice, but it does not stop there.

Planhat Webinar
Join our discussion and find out how Planhat and Insided deliver memorable, positive, and personalized experiences and create engaged and loyal customers.

Post-onboarding customer engagement makes sure promises in the sales process are met, and ultimately increases the lifetime value of your customer base. Engaged customers are loyal customers, and loyal customers are good for your bottom line.


Join our Head of Marketing Remco de Vries, along with Gurprem Sagoo, Customer Success Manager at Planhat, for an exciting on-demand webinar and learn how to boost customer engagement, beat their expectations, and create champions for your business.


Watch the webinar to discover how Planhat & inSided managed their post onboarding experience:


  • Gurprem Sagoo, Customer Success Manager, Planhat

  • Remco de Vries, Head of Marketing, inSided

Moderated by:

  •  Anika Zubair, Global Director of Customer Success | CSM LDN Co-Founder & Community Leader | The Customer Success Channel Podcast Host


In this Webinar you'll learn:
  • How transparency and collaboration impacts customer engagement

  • Practical examples of how we, and our customers, drive customer engagement

  • How to build success plans that engage your customers

  • How to think about phase-to-phase communication and how this changes after onboarding

More resources by inSided

Learn more about inSided and the power of conversations.

eBook: 10 Steps to Community Success in B2B Software

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eBook: The Ultimate Guide to Successful B2B Community Management

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