3 steps to building an engaged brand community In this guest post from G2 they highlight why brand communities should be central…
How B2B communities grow your bottom line If you’re finding it tough to convince your organization of the benefits of an…
Want to boost retention? Look to community. Two core metrics for SaaS growth and profitability are Annual Recurring Revenue (ARR) and…
Top Tips for Successful B2B Customer Communication Good communication is vital if you want to improve your company’s bottom line and…
SaaS Customer Success: How engagement drives retention You’re a Customer Success leader in a B2B SaaS organisation. You probably know about…
It was all about community at Pulse Europe 2019 Whew, what a conference! The team at inSided had the pleasure of being part…
Gainsight migrates their community to inSided! Exciting times! We are absolutely delighted to announce that Gainsight—world leaders in Customer Success…
Breathe new life into your self-service Earlier this year, inSided was featured in Forrester’s exclusive report, “How to Modernize Digital…
Want to boost Customer Success? Start with self-service. Did you know that a whopping 73% of people feel that valuing their time…
5 ways to increase P2P support in B2B companies Great customer support is an essential element of success for every B2B organisation. Any…