Case study: How Zapier uses inSided for P2P Support and Unlimited Subject Matter Expertise When workflow automation company Zapier was implementing community into its organization, it wasn’t only…
Community for every CS team: High-touch, tech-touch, and beyond When it comes to Community, there’s a common misconception that it's best for companies…
5 reasons companies STILL invest in Community during an economic downturn We’ve all been following the impact of the economic downturn we’re experiencing on SaaS…
Leverage digital strategy to drive efficiency in uncertain economic times With economic uncertainty in the air, SaaS and Customer Success teams want to be…
90-Day community: Happily ever after the first 10 customers A common misconception around Community is that you need a large pool of customers…
The future of customer empowerment: Community, education and AI It's the third post of our Pulse 2022 blog series! First, we covered why…
Building a shared mission between Community and CS Ops Welcome to the second post of our Pulse 2022 blog series! (AKA the Pulse…
Why Community needs a seat at the table (and how to get one) Welcome to first post in our Pulse 2022 blog series! (AKA the Pulse cheat…
Webinar Recap: Getting Internal Buy-In and Vendor Approval In a recent webinar with Metadata.io Head of Community, Katie Ray and inSided VP…
Case study: How Cognite transformed its community into a key channel for its high-touch strategy We spoke to Alex Farmer, VP of Customer Success, and Anita Hæhre, Customer Community…