Rav Dhaliwal on B2B Customer Engagement We're really excited to bring you Episode 3 of The inSide Scoop: inSided's podcast…
ShootProof: Launching a community during a pandemic Episode 2 of The inSide Scoop is here! In today's episode we talk to…
Personio launches new Community with inSided We’re absolutely delighted to announce that Personio—the all-in-one solution for HR management—have launched their…
Zapier launches new community with inSided We’re absolutely delighted to announce that Zapier have launched their new community on the…
Customer Success During COVID-19 with Jay Nathan Episode 1 of The inSide Scoop is live! Today, we talked to Jay Nathan…
How does Customer Engagement predict Retention? “The leading indicators for customer retention and expansion tend to be around the level…
Nathan Kryn’s playbook for early-stage CS-teams With Customer Success still in its infancy (or early-adulthood), founders and early-stage Customer Success…
Customer Success in the midst of a pandemic It’s been a couple of weeks for most of us now, and a lot…
Working remotely = 30% increase in community engagement Online engagement drastically increased over the last week—and we can see it. At inSided,…
3 Tips for Boosting Customer Retention Just how valuable is it to keep customers invested in your brand? We're exploring…