How to drive product adoption with user feedback We all want customers to adopt as much as possible from the product. But…
How Unicorns Do It: Inside UIPath’s Global Community In Episode 6 of The inSide Scoop, we talk to Luiza Drăghicean, Community Manager…
Webinar Recap: How To Achieve a Customer First Transformation Customer centricity: Something many organizations strive towards, but truly getting there can be a…
How Shadow’s New Online Community Gained 4k+ Users on Day 1 It's Episode 5 of the inSide Scoop, and time for another customer spotlight! A…
4 SaaS Customer Support breakthroughs to prepare for in 2020 A lot has been spoken (and documented) about the importance of customer experience as…
How Gainsight uses community for Product Feedback & Communication Welcome back to Episode 4 of The inSide Scoop: The customer success community podcast…
Customer Success: Your #1 revenue strategy in 2020 At inSided we’re pretty mad about Customer Success. It’s our overall company goal to…
inSided powers Gainsight’s Sightline ecosystem with community Customer Success as a discipline is taking off. Net retention—as leaders in the SaaS…
ClickLearn launches new community with inSided We’re really happy to announce that ClickLearn—market leading e-learning authoring solution—have launched their new…
Rav Dhaliwal on B2B Customer Engagement We're really excited to bring you Episode 3 of The inSide Scoop: inSided's podcast…