Scaling Customer Success using Tech Touch: Arbor Education It's already Episode 7 of The inSide Scoop, and this week we're talking scaling…
How to drive product adoption with user feedback We all want customers to adopt as much as possible from the product. But…
How Unicorns Do It: Inside UIPath’s Global Community In Episode 6 of The inSide Scoop, we talk to Luiza Drăghicean, Community Manager…
Webinar Recap: How To Achieve a Customer First Transformation Customer centricity: Something many organizations strive towards, but truly getting there can be a…
How Shadow’s New Online Community Gained 4k+ Users on Day 1 It's Episode 5 of the inSide Scoop, and time for another customer spotlight! A…
4 SaaS Customer Support breakthroughs to prepare for in 2020 A lot has been spoken (and documented) about the importance of customer experience as…
How Gainsight uses community for Product Feedback & Communication Welcome back to Episode 4 of The inSide Scoop: The customer success community podcast…
Customer Success: Your #1 revenue strategy in 2020 At inSided we’re pretty mad about Customer Success. It’s our overall company goal to…
inSided powers Gainsight’s Sightline ecosystem with community Customer Success as a discipline is taking off. Net retention—as leaders in the SaaS…
ClickLearn launches new community with inSided We’re really happy to announce that ClickLearn—market leading e-learning authoring solution—have launched their new…