How Mixpanel drives product adoption and increases ...
When Mixpanel first implemented its customer community, the goal was to decrease the number of support tickets and thereby free up Support. But ...
When Mixpanel first implemented its customer community, the goal was to decrease the number of support tickets and thereby free up Support. But ...
Welcome back to Episode 4 of The inSide Scoop: The customer success community ...
In SaaS, your Customer Success and Product teams are working towards the same goals, ...
Is your Customer Success team struggling to access enough customer data? Do you need ...
The ability to customize a product is an important and sought-after request, ...
A successful product-community relationship doesn’t just happen on its own—it takes ...
When it comes to building a successful product there are a seemingly endless amount ...
Upselling freemium users onto paid plans and converting free trials into paying ...
For many companies, the most popular strategy for achieving customer success is ...
Engaging customers via conversations is a reliable way to improve the customer ...
Building a trove of online educational content can pay dividends far into the ...