The leading alternative to Discourse

Looking for the best substitute for Discourse? Increase customer engagement, retention and accelerate support with inSided’s Online Community Platform

Here’s why companies choose inSided over Discourse

Powerful features

Way beyond being an open-source tool, inSided stands head and shoulders above basic platforms

Easily configurable

inSided’s easily configurable SaaS solution offers a lower TCO and much faster implementation

All in one place

inSided helps you to set up the platform without having the need of extra resources, while with Discourse these extra resources are required

Simple customization

Create the perfect look and feel for your community with easily customizable themes

Our recipe for customer success:

  • Powerful community platform

    Unite your users to increase engagement, gain valuable customer insights and allow them to share best practices. Keep members engaged with Gamification features.

  • Smart knowledge base

    Combine your help content with the best answers from your user community. Provide a one-stop-shop for your users to get the answers to their burning questions.

  • In-app support

    Give customers easy access to the best answers by offering highly relevant support content right inside your product.

Leading brands are already using inSided

Take a look at any community built on inSided, and you’ll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.”

Adam Ballhaussen

Director of Customer Education at Docebo

Customer Support

Provide centralized self-service content with an average of 60% peer-to-peer support

Customer Success

See an average of 70 – 80% customer engagement with your B2B community


Implement on average 20% of customer ideas and get their voice on your product roadmap

Free eBook: The Complete Buyers Guide to Community Software

This guide is a comprehensive resource for choosing community software that you’ve been looking for.

Get the eBook and find out how:

  • Different community concepts and use cases
  • Top tips for a successful community
  • FULL platform feature list with explanations

Take a look around our platform

With inSided, we’re able to run more efficiently while being less reliant on other teams. This is a huge win for us. It’s important to be able to react and make changes as fast as possible in our industry. Everyone at inSided has been great to work with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with inSided.

Drew Frey

Senior Communications Manager at Webroot

Join leading software

using inSided’s customer success community platform