inSided is an innovative customer community platform that allows you to power your own branded customer community and scale customer success with ease.
Your customers are the real experts. Give them a platform to engage and exchange best practices with each other.
Use community features and gamification to spark inspiration and shine a spotlight on your expert users.
inSided’s out-of-the-box community platform makes design easy while still providing advanced customization capabilities.
We practice what we preach with a tailored approach for every one of our clients that makes sure you get the most out of your community.
Unite your users to increase engagement, gain valuable customer insights and allow them to share best practices. Keep members engaged with Gamification features.
Combine your help content with the best answers from your user community. Provide a one-stop-shop for your users to get the answers to their burning questions.
Give customers easy access to the best answers by offering highly relevant support content right inside your product.
Provide centralized self-service content with an average of 60% peer-to-peer support
Implement on average 20% of customer ideas and get their voice on your product roadmap
This guide is a comprehensive resource for choosing community software that you’ve been looking for.
With inSided, we’re able to run more efficiently while being less reliant on other teams. This is a huge win for us. It’s important to be able to react and make changes as fast as possible in our industry. Everyone at inSided has been great to work with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with inSided.
using inSided’s customer success community platform
