Become a customer-centric business

Build your own customer community and turn your website into a social destination to develop better connections with your customers and accelerate your business. That's inSided.

How community delivers value across your business

Customer communities create new opportunities for your company to interact with your demanding consumers, develop trust-based relationships, and gain unique customer insights to fuel more effective marketing, sales, and service experiences.

Provide great customer service at reduced costs

Increase customer satisfaction, loyalty and advocacy

Boost traffic (SEO), engagement and conversion

Reduce churn and segment & target community users

Increase buyer confidence and drive sales

Improve customer insights and brand transparency

Discover how insided can improve your business

All you need in a single platform

As the complete platform to successfully build, integrate and manage customer communities across touchpoints, the inSided Social Business Platform is designed to harness the knowledge and passion of your customers.

Forum

Ratings & Reviews

Research &
Co-creation

News & Blogs

Product Q&A

Reward Management

Mobile delivery

Facebook integration

Learn more about the Social Business Platform Download product overview

People & results first

Launch a customer community based on business ROI and customer needs, integrate it into your channels, processes and systems, and keep it active and relevant with our community success services.

Strategy

Concept

Implementation

Support

Learn more about our services