Faster, better quality answers
A powerful platform for better quality self-service support
Rich media articles: Embed music, videos and interactive content from your favorite platforms (YouTube, Vimeo, Spotify, Typeform, etc.) in our intuitive text editor.
Structure content: Clearly organize your articles into categories: Simply drag and drop topics where they belong.
Content helpfulness ratings: Allow users to mark best answers, give feedback, and rate how helpful content really is.
Highlight content: Pin popular articles and highlight user replies to make sure the most helpful answers are at the tip of your customers' fingertips.