Privacy Policy

inSided understands that as visitors to our website(s): www.insided.com or any other website owned and/or operated by inSided (“Website”), potential customers, and Users of inSided Services (“Services”), you care about how your information is collected, used, processed, transferred, stored, and shared. 

This Privacy Policy describes the lengths to which inSided goes to protect your privacy, including the ways in which we may contact you. It forms a part of our Website Terms of Use (www.insided.com/website-terms-of-use/), Cookie Policy (www.insided.com/cookie-policy/), and Terms and Conditions (www.insided.com/terms-and-conditions/), and all other documents incorporated therein (the “insided Terms”). Any capitalized terms not defined in this Privacy Policy are defined as set out in the Terms.

Please familiarize yourself with the contents of this Privacy Policy. If you have any questions about it or our treatment of your information, please contact us by e-mail at: privacy@insided.com. This Privacy Policy is updated on an ongoing basis, as necessary, and a formal review is conducted annually. We will handle your information in accordance with the Privacy Policy in effect at that time. Updates will be posted publicly on the Website and be effective immediately as of the date of posting, as indicated at the bottom of this document. If we make substantive changes to the purposes and policies set out here, we will update you by email or in-application notification.

This Privacy Policy exclusively provides information on how inSided handles data of which inSided is controller, meaning all data we process for our own purposes. The way we handle data our customers control and inSided processes is covered by our DPA (www.insided.com/data-processing-addendum).

1. Purposes and categories of data processing

1.1 Use of inSided Services: We may collect Personal Data from Users of our Website and Services to help us provide for- and manage their inSided account information. We process this Personal Data on the lawful ground of the performance of the agreement with our User(s). We retain any Personal Data processed for this purpose until termination or expiration of this agreement. To make changes to the permission(s) you give us, please visit your inSided User profile. By default we may collect the following Personal Data:

  • User ID;
  • (first/last) Name;
  • E-mail address;
  • Phone number;
  • Company information;
  • IP-address;
  • Device ID;
  • Geographical location details;
  • Language;
  • Navigation information (e.g. clickpath, previously visited websites, pageview information etc.);
  • Publicly available information (e.g. through Facebook, LinkedIn and Twitter).

1.2 Handling contact- and/or sign up form(s): When you contact us via the Website chat function or contact form; sign up to download(s); sign up to receive and use our Services, you are required to provide some Personal Data. This personal data comprises of: 

  • (first/last) Name;
  • E-mail address;
  • Phone number (optional);
  • Company information.

We may process this personal data on the lawful ground of the performance of an agreement with you.

1.3 Contacting you: We may contact you for direct marketing purposes, but only with your prior consent. We retain Personal Data processed for this purpose until you withdraw your consent.

1.4 Social media buttons: On our Website we use social media plug-ins. Plug-ins can be recognized by the social media buttons marked with the logos of these companies. We have implemented these plug-ins using the so-called 2-click solution. This means that when you surf on our Website, no information of you will initially be collected by the providers of these social media plug-ins. Only if you click on one of the plug-ins or one of the videos will your information be transmitted.

Information on the purpose and scope of data collection and its processing by social media platforms can be found in the respective data protection policies of these providers, where you will also find further information on your rights and options for privacy protection. Please refer to the websites of these social media platforms for their data protection policies.

1.5 Use of Customer testimonials & quotes: We may publish customer

testimonials and quotes on the Website or in other marketing materials, which may contain some Personal Data. inSided obtains consent from each customer and the featured individuals prior to publication, unless the data & information is publicly available.

1.6 Cookies: Some information is collected via the Website and our Services using cookies in accordance with our Cookie Policy (www.insided.com/cookie-policy/). Please note that most of the cookies we use are functional cookies, but for the use of some of the cookies with which Personal Data is processed we shall ask you for your prior consent. Our Cookies Policy lists an overview of cookies that we use. These cookies may collect the following Personal Data:

  • IP-address;
  • Device ID;
  • Geographical location details;
  • Navigation information (e.g. clickstream, previously visited websites, pageview information etc.);
  • Publicly available information (e.g. through Facebook, LinkedIn and Twitter).

Generally, we may use your Personal Data collected through the use of cookies for the following purposes (linked to the abovementioned purposes):

  • Personalising the Website for the legitimate purpose of improving your browsing experience. We retain Personal Data processed for this purpose until your browsing session with us has ended in case or until such time you no longer have a profile with us, if this is longer;
  • Understanding User preferences for the legitimate purpose of improving our Services. We retain Personal Data processed for this purpose for one (1) year after your last log-in to our Services;
  • Linking your Navigation Information and Personal Data to learn your preferences and those of people like you for the legitimate purpose of improving our strategy and offerings. We will only collect information about which website you visited prior to visiting us or which link or campaign you clicked on to get to us for the purpose of improving our marketing strategy and always with your prior consent. We retain Personal Data processed for this purpose for one (1) year after collection.

Moreover, if Personal Data is processed based on given consent this consent may be withdrawn at any time. If you for instance are featured in a customer testimonial or quote and wish to withdraw your consent, please send an email with your request to privacy@insided.com.

2. Service Providers

2.1 The Website and our Services integrate some services provided by third parties. We may share some of your information with these service providers so they can provide their services, including removing repetitive information from prospect lists, analyzing data, marketing support, customer and/or User profiling, business development, and customer service.

2.2 To ensure that your Personal Data is processed, used, stored, and transferred securely and in accordance with European Union law, inSided uses service providers that provide sufficient guarantees to implement appropriate technical and organizational measures to protect your information. For service providers that may transfer Personal Data outside the European Economic Area, inSided confirms that it implements appropriate safeguards for such transfers (e.g. Privacy Shield certification (https://www.privacyshield.gov/welcome), EU Standard Clauses (https://ec.europa.eu) and/or binding corporate rules).

3. Transfer or Required Disclosure of your Personal Data

3.1 Transfer of Personal Data: As an international company with customers and Users worldwide, we may transfer and access Personal Data from around the world, including the United States. To comply with European Union data protection law, we maintain strong data protection and privacy controls to protect your Personal Data and ensure it during cross-border and international transfers, as well as during periods of storage in foreign countries (e.g. Privacy Shield certification, EU Standard Contractual Clauses, binding corporate rules). 

3.2 Required Disclosure of your Personal Data: We may use or disclose your Personal Data if required by law, if we reasonably determine that such use or disclosure is necessary to protect our rights, operations, or Users; to comply with a law, court order, or legal process; or to otherwise perform our contractual obligations with you.

We may transfer the data we control, including Personal Data, in the event of a company reorganization, merger, or sale.

3.3 External Websites: The Website and our Services may contain links to other websites run by third parties. Our provision of these links does not amount to our endorsement of these other websites, nor their content, owners, or practices. inSided does not control or assume responsibility for the content or practices of these other websites or third parties. This Privacy Policy does not apply to those other websites, which are governed by their own terms and policies.

inSided will under no circumstance sell your Personal Data to a third party or share your Personal Data with a third party other than disclosed in this Privacy Policy.

4.Retention & Security of Personal Data

4.1 Retention of Personal Data: We retain Personal Data for as long as we reasonably consider it to be necessary for the purposes for which it was collected, or for as long as legally obliged through set retention periods. After the retention period we will securely delete the information. You can also request deletion of your Personal Data in accordance with inSided’s Opt-Out & Anti-Spam Policy below. 

4.2 Security of Personal Data: We use a range of security technologies and processes to protect your Personal Data from unauthorized access, use, and disclosure, including encryption of Personal Data both in transit and at rest using state-of-the-art encryption algorithms and following best practices. Our servers are housed in secure and controlled environments administered by Amazon Web Services (“AWS”), which are protected as per the AWS Cloud Security policy (https://aws.amazon.com/security/).

5. Information of Children

The Website and our Services are for business use and are not intended for or targeted toward children under 16 (“Children”). We do not knowingly collect any information about Children, but if you believe that we have unintentionally collected information about Children, please contact us at privacy@insided.com so that we can delete the information.

6. Your Rights: Opt-Out & Anti-Spam Policy

6.1 With respect to your Personal Data, you have the right to:

  • Request that your Personal Data will not be processed;
  • Review the Personal Data that we have about you;
  • Request a correction of any errors in or update of the Personal Data that we have about you;
  • Request that your Personal Data will not be used to contact you for direct marketing purposes;
  • Request that your Personal Data will not be used for profiling purposes;
  • Request that your Personal Data will not be used to contact you at all;
  • Request that your Personal Data be transferred or exported to another organization, or deleted from our records; or
  • At any time, withdraw any permission you have given us to process your Personal Data.

In addition, if you want to file a complaint about the way we process your Personal Data or the way we have handled a request made by you, you can file a complaint with the data protection authority of the country where you live or work or the country where you believe your data has not been processed lawfully by us. We hope this will not be necessary and would like to assure you we will do our best to resolve any dissatisfaction you may have. It is also possible to file a complaint with us by email to privacy@insided.com.

6.2 To Review, Change or Remove Personal Data or file a complaint: Please email your request to privacy@insided.com. We will act without any undue delay in response and will notify you accordingly at the latest within 4 weeks. We may ask you some verification questions before providing Personal Data to you. If for any reason we are unable to fully handle your request within 4 weeks after filing we will motivate our reasons for this within that period. In these circumstances we endeavor to fulfil your request satisfactory to your wishes within 8 weeks after that.

Please note that the collection, processing, use, sharing, storage, and transfer some of your Personal Data may be necessary for the above purposes. Without this Personal Data, it will not be possible for you to make use of our services. If we receive a request to delete Personal Data that has been categorized as necessary for these purposes, we will contact you and work with you to find a reasonable solution.

6.3 To withdraw consent for Direct Marketing and/or Profiling: You may at any time withdraw your consent for direct marketing communications and/or related profiling at any time by clicking the "unsubscribe" link located on the bottom of our emails, contacting us by email at privacy@insided.com.

Please note that our customers and Users cannot opt out of receiving Sercvice and transactional emails related to their inSided account.

7. Contact Details

You can reach out to inSided by sending an e-mail to privacy@insided.com

Amsterdam office: 
Singel 118A 
1015 AE Amsterdam
The Netherlands

New York office:
3 West 18th Street
New York, NY 10011
USA