Our five experienced panelists exchange views on how the rise of dedicated customer success management platforms affects their relationship with customers and how to navigate the change.
Watch an in-depth, panel-based discussion amongst leading Customer Success experts and learn how to navigate the New Normal.
Panelists:
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Rav Dhaliwal, Investor and Venture Partner, Crane Venture Partners
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Maranda Ann Dziekonski, Vice President Customer Success and People Operations, Swiftly
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Kristi Faltorusso, VP of Customer Success
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Irit Eizips, Chief Customer Officer & CEO, CSM Practice
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Jay Nathan, Founder, Gain Grow Retain
Moderated by: