Use real user insights to increase product adoption and deliver a software product your customers love.
Analyze data from your customer community to identify product bottlenecks
Build your product roadmap using customer ideation and voting
Increase product adoption with the help of your customer advocates
Use your community to identify product bottlenecks and obstacles so you can fix the most pressing customer issues.
Increase customer involvement and buy-in with a transparent process where users can suggest improvements and vote on their ideas.
Create a private community to beta test new features with the help of your advocates, and let their enthusiasm inspire others
Download this whitepaper and discover how to get smart help from your customers and amplify your product team’s results.
The product-user feedback loop
Product insights from your user community
Building the right product—together
The SNS community promotes co-creation with customers, answering questions and providing a platform for discussion and exchange of news.
€500K annual savings from call deflection
25% peer-to-peer support
360K visitors per year
Read Case Study
Smart software solutions vendor Infoland implemented inSided to increase engagement and provide better support to their customers.
50% of users are community members
User community answers 40% of new questions
31% of users now prefer online self-service over contacting agents
Learn how we use our own inSpired community to stimulate product adoption, engagement and knowledge sharing.
100% of customers regularly visit inSpired
+250 ideas submitted to product team
20% of content created by super users
Our product experts are happy to answer any questions, or set you up with a personalized demo of our platform.