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Discover how inSided can:

  • Create a better customer experience through engagement
  • Increase customer self-service and peer-to-peer support
  • Streamline your customer feedback process
  • Improve onboarding and facilitate continuous education

Powering the world’s leading SaaS companies

 

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5 community strategies that boost Customer Success

You want your users to get the most out of your product while being happy customers and true advocates, right?

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Community should be a central part of your Customer Success tech stack

Community helps solve for key CS challenges, saves time and resources through customer self-service, builds customer engagement and advocacy, and efficiently scales product feedback and communication.

Read the blog

Why leading SaaS companies choose inSided

Our clients deliver value to their customers faster and drive growth by:

  • Creating a better customer experience through engagement
  • Facilitating peer-to-peer discussions and support
  • Increasing self-service and driving customer autonomy
  • Streamlining customer feedback and putting customer needs first

Take a look at any community built on inSided, and you’ll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.

Adam Ballhausen

Director of Customer Education at Docebo