Your own Community? Get in touch!

Make sure your customers are getting the value they need from your product with inSided’s Customer Success Community software.

Powering the world’s leading SaaS companies


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While we work out our end, feel free to explore

5 community strategies that boost Customer Success

You want your users to get the most out of your product while being happy customers and true advocates, right?

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Community should be a central part of your Customer Success tech stack

Community helps solve for key CS challenges, saves time and resources through customer self-service, builds customer engagement and advocacy, and efficiently scales product feedback and communication.

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Grow Customer Success WITH your customers

You did not hire Customer Success Managers to repeat FAQ’s to customers

Our Customer Success Community Platform provides a central place for your customers to ask questions, start conversations, help each other grow and provide your with invaluable Product Feedback.

  • 49% Customer self-service
  • 80% Customer engagement
  • 19% Customer-driven roadmap

Take a look at any community built on inSided, and you’ll immediately recognize that the platform is built with the end-user in mind. The layout is clean and intuitive, and we hear from members all the time that our community is simply a joy to use.

Adam Ballhausen

Director of Customer Education at Docebo