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inSided Zendesk Customer Success Community integration


Self-service dashboard

Measure your self-service score and understand community adoption directly in inSided.

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Monitor self-service

Understand self-service scores at a glance.

  • Automatically import ticket data from Zendesk.
  • Filter the content types and categories that contribute to the score.
  • Understand how your community is helping customers shift from 1-1 support to 1-many self-sufficiency.
inSided Zendesk integration for customer success communities

About Zendesk

Customer Service Software

Their support products allow customer conversations to flow seamlessly across all channels, which means more productive agents.

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