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inSided Zendesk Customer Success Community integration

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Self-service dashboard

Measure your self-service score and understand community adoption directly in inSided.

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Monitor self-service

Understand self-service scores at a glance.

  • Automatically import ticket data from Zendesk.
  • Filter the content types and categories that contribute to the score.
  • Understand how your community is helping customers shift from 1-1 support to 1-many self-sufficiency.
inSided Zendesk integration for customer success communities

About Zendesk

Customer Service Software

Their support products allow customer conversations to flow seamlessly across all channels, which means more productive agents.

More information

Visit Zendesk.com to learn more about their products