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inSided customer success community slack integration

integrations

Slack integration

Set up community notifications and engage with customers directly in Slack.

Key features

  • Set up community notifications in pre-defined Slack #channels. Get notified quickly about new posts, topics or ideas generated on your customer community.

  • Reply to community posts, topics or product ideas directly from your Slack workspace.

  • A fully customizable integration to meet your customer success or support team’s needs. For example, create dedicated custom emojis for community authors to send via a Slack reply 🥳

inSided Slack integration for Customer Success and SaaS

About Slack

Slack replaces email inside your company

Instead of a single overstuffed inbox, conversations in Slack happen in dedicated spaces called channels to keep things quick and organized.

More information

Visit Slack.com to learn more about their products