Google Analytics integration

Track and measure your community KPIs in Google Analytics.

Community data at a glance

Track and measure your community KPIs

Are you an existing customer? Learn how to add Google Site Search to your Google Analytics.

  • % of search exits. Keep tabs on the queries that didn’t yield a community answer, and create new content to solve them.
  • % of search refinements. See how Users that search again right after performing a first query. A clear sign of them not finding what they are looking for.
  • # time after search. The amount of time people spend in a topic after a search query. Low, could mean they have been served irrelevant results.
  • # topics marked as the best answer.

About Google Analytics

User & platform analytics

Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.

More information

Visit Google Analytics to learn more about their products.