Community data at a glance
Track and measure your community KPIs
% of search exits. Keep tabs on the queries that didn't yield a community answer, and create new content to solve them.
% of search refinements. See how Users that search again right after performing a first query. A clear sign of them not finding what they are looking for.
# time after search. The amount of time people spend in a topic after a search query. Low, could mean they have been served irrelevant results.
# topics marked as the best answer.
Are you an existing customer? Learn how to add Google Site Search to your Google Analytics.