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Gainsight integration
Build a complete overview of your customers, see historic activity and trends data and improve your community engagement.
Build a complete overview of your customers, see historic activity and trends data and improve your community engagement.
Use Journey Orchestrator to remind customers to sign up to the community or generate CTAs to flag sudden customer inactivity or a change in community behavior.
Add community data to your customer 360° layout in Gainsight. View activity data (visits, posts, topics, new ideas etc) and trends on a customer level. Include them in health scores to better track and respond to any changes in behavior.