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inSided's Customer Success Community Gainsight integration

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Gainsight integration


Build a complete overview of your customers, see historic activity and trends data and improve your community engagement.

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Promote engagement

Set up automated workflows to promote customer engagement.

Use Journey Orchestrator to remind customers to sign up to the community or generate CTAs to flag sudden customer inactivity or a change in community behavior.


Track activity

Add community data to your customer 360° layout in Gainsight. View activity data (visits, posts, topics, new ideas etc) and trends on a customer level. Include them in health scores to better track and respond to any changes in behavior.

inSided Gainsight Customer Success Community integration

About Gainsight

Customer Success Software

The Gainsight Customer Cloud brings together all the technology you need to ensure your customers easily adopt your products and achieve their desired outcomes with your company.

More information

Visit Gainsight.com to learn more about their products or visit their Customer Community to engage other professionals in customer success