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Freshdesk integration
Create Freshdesk tickets from inSided community posts to help customers get quicker 1-1 help.
Escalate community topics to tickets
Create a smoother workflow and help customers solve issues faster.
- Create a support ticket from any online community topic, post, or reply in seconds.
- Create tickets on behalf of users to set the ticket “group” upfront and forward tickets to the right support team.
About Freshdesk
Customer service software
Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.