Freshdesk integration

Create Freshdesk tickets from inSided community posts to help customers get quicker 1-1 help.

Escalate community topics to tickets

Create a smoother workflow and help customers solve issues faster.

  • Create a support ticket from any online community topic, post, or reply in seconds.
  • Create tickets on behalf of users to set the ticket “group” upfront and forward tickets to the right support team.

About Freshdesk

Customer service software

Freshdesk is an online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster.

More information

Visit to learn more about their products.