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Salesforce integration
Push community member and activity data to Salesforce and gain a 360° degree view of your customers.
Quantify community activity
Get a 360° view of every customer’s community activity.
- Gain more intelligence on your community by pushing community data into Salesforce.
- Combine your other CRM data like Contacts and Accounts.
- Measure the impact and value of your community and identify where you can improve.
Monitor community engagement
Get insights about the engagement levels across your customer base.
- Measure engagement on a company level as well as individual profiles.
- Spot any accounts that have dropped in activity — so you can take proactive action
Scale product ideation
Provide more context for your product team.
- Identify which ideas are most popular amongst different customer segments .
- Tie ideas back to account ARR to understand the dollar value behind requests.
About Salesforce
CRM Software
Salesforce provides customer-relationship management service and enterprise applications focused on customer service, marketing automation, analytics, and application development.