Clocktower Advisors is now partnering with inSided, a leading Customer Success community platform, to help customers improve retention, increase customer advocacy, and drive growth.
"The inSided team is a powerhouse of value for technology and SaaS companies. Their sharp focus allows them to serve these verticals in a highly engaging and unique way that includes ideation, embeddable widgets, Zapier integrations, and much more. They can stand up new communities in just five weeks, including with data migrations. That just doesn't happen in my experience and made me excited to work with them," said Todd Nilson, president of Clocktower Advisors.
Clocktower Advisors will be available to provide expert advice to inSided customers and will be in a position to provide informed referrals to the platform for customers for whom inSided is a good fit.
“We’re thrilled to partner with Clocktower Advisors who share our vision of creating engaging online communities that transform the legacy approach towards customer success,” said Robin van Lieshout, CEO of inSided. “A successful customer success community starts with thoughtful strategy, and the Clocktower team are leaders in not just creating this approach, but carrying this through during the implementation process.”
About Clocktower Advisors
Since 2015, Clocktower Advisors has helped clients across the globe to create and sustain thriving online communities and digital workplace experiences.
As the uncertainties brought about by the global pandemic, economic and technological disruption force more organizations to increase their investments in remote work, meaningful collaboration, innovation, and online employee loyalty, Clocktower Advisors’ experience, thought leadership, and knowledge of leading practices in creating trust and building safe digital spaces have become more relevant than ever.
Clocktower Advisors has helped dozens of organizations worldwide from startups through Fortune 100 companies to plan, launch, and run online communities and digital workplaces.
InSided is the only Customer Success community platform for SaaS and subscription-based companies. The platform is used by hundreds of companies to drive product adoption, increase retention and build lasting customer advocacy. Through a combination of customer community, knowledge base, and product feedback features, inSided facilitates customer engagement, discussion, and idea generation. With integrations like Zendesk, Skilljar, Salesforce, Mixpanel, and Gainsight, you can connect inSided to the rest of your tech stack and create a 360° view of your customer. Founded in 2009, inSided is headquartered in Amsterdam with an office in New York serving customers like Gong, Gainsight, and Zapier. For more information visit insided.com.
By Jo Johansson
Head of Content at inSided. Passionate about content ops, words and horses. Connect on Linkedin