Rogier van der Werf

How 18 Leading Telcos Generate Business Value With Their Community

As the head of inSided’s consultancy team, I help dozens of telecom brands maximize the value of their customer communities. The organizations I work with activate communities for a variety of reasons: Some leverage their community as a support channel, while others use theirs for marketing and engagement. Still others aim to conduct research and co-creation with their customers.

Estimated Read Time: minute