Martijn Terpstra

3 Community Tactics To Enhance B2B UX Research

Because it incorporates so many discrete elements, user experience (UX) research is a complicated endeavor. Yet even if you have dedicated UX resources in your organization, you can leverage a community for a better, more holistic understanding of customer needs.

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3 Ways Communities Improve B2B Customer Onboarding

Onboarding is an essential component of B2B customer success—and customer communities have a major role to play in making (and keeping) new customers satisfied.

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