Martijn Terpstra

https://www.insided.com/wp-content/uploads/2022/10/1535463637161.jpeg

Martijn Terpstra

Customer Success Manager at inSided. Works closely with customers to get the most out of the inSided platform. Background in both journalism and data analysis, and combining these fields to improve customer communities.

3 Community Tactics To Enhance B2B UX Research

Because it incorporates so many discrete elements, user experience (UX) research is a complicated endeavor. Yet even if you have dedicated UX resources in your organization, you can leverage a community for a better, more holistic understanding of customer needs.

Building better products

Estimated Read Time: minute

3 Ways Communities Improve B2B Customer Onboarding

Onboarding is an essential component of B2B customer success—and customer communities have a major role to play in making (and keeping) new customers satisfied.

Saas Trends

Estimated Read Time: minute