Infoland: a great B2B software community
To scale their service offering and rapidly strengthen their customer service approach, software vendor Infoland worked quickly to implement a self-service community with inSided.
Looking to create one central hub for communication and to allow their users to easily find the latest information and software updates, Infoland needed to create a self-sustaining community of expert users.
- Over 57% of questions answered by other users
- 5 active users per topic
- Excellent engagement levels for such a young community