We provide leading edge solutions that help your customers get advice and support from your own customer community. We are combining advanced AI and machine learning technology, with the power of your own customer community, to ensure that your customers get fast and relevant answers, in a highly scalable and efficient way.
Our passion for social technology, online communities and business success drives our relentless pursuit of making a lasting impact for our customers.
Proven approach to get a community live and active within 6-12 weeks
Enable customers to ask questions and get answers on all your channels
Activate & motivate your customer experts to give advice with gamification & rewards
Proven and measurable results (95% of projects exceed planned business outcomes)
We engaged with inSided in 2014, while we were looking at other solutions for our community and internal support hub. We quickly found that the inSided platform was highly appealing because of the possibility of creating and managing different language communities, the cloud hosting that enabled scalability for growth and their local, friendly and experienced support. It is a good platform and very costs effective. In that regard, the inSided platform provides a great foundation for support-based ROI.
inSided has great customer focus. Acting as a true partner, willing to go the extra mile. Best vendor partnership ever.
I would like to thank the inSided team for their commitment. We appreciate the hard work to make it happen. They have gold in their hands ... and brains!
I’m 100% satisfied about working together with inSided. They are a strong partner on both strategical and tactical level. I’m also happy with their always critical eye.
Marc van den Boom
We are proud of our community and the results achieved.
We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing. Collaboration with inSided went very, very well, especially on the interpersonal level. I am very pleased with how inSided brings customers together and helps them exchange inspiration.
inSided proved the ideal partner for FBTO. Implementation went exactly the way we wanted: everything was completed in time and as agreed. Our main challenge was creating a platform that is supported by the organization. Fortunately, inSided offers excellent support for building a successful community,and their team is very accessible and always ready to help. That’s part of how inSided proves that it is far more than just a software supplier.
We are always looking for bright minds who are the best at what they do and would like to help us improve our platform and fast-growing company. Click the button below to browse our vacancies or send us an open application.
Work with the brightest minds in the industry for large, well-known companies across the globe.
Enjoy an open and professional culture where we change the world together. Our modern offices are located in cool cities like Amsterdam, New York and London.
Your job is challenging as you place your mark on our SaaS platform, which is used by millions of users each day.
inSided is growing and you grow with us in a dynamic environment where there is much room to learn, experiment & discover (and have a lot of fun during the process).
Work with a leading social technology platform in a fast growing and competitive market.
Our platform is built with cutting-edge technology and agile processes, and integrates seamlessly with websites, mobile devices and the social web.
Get a competitive salary based on your skills and experience and a budget for events, books and training.
A daily organic lunch, free fruit & drinks, large screen gaming, friday afternoon drinks, lots of parties & events and boat trips during summer. And that’s just the beginning.
As one of the leading providers of community engagement technology and services, inSided is growing fast. Stay updated on relevant news here. Visit our Twitter channel for a daily selection of curated news on social business and customer communities.
inSided in Gartner's Market Guide for Social Service Applications
Customer Success Book 2018
inSided expands to the US
inSided USA HQ in New York - Founders Notes
CEO inSided will be speaking at SaaStock17
inSided #1 in The Fab 30 list of fast growing Dutch tech companies
Watch a recap of inSpired Community Event 2016
inSided winner Main50 Software award, cat. Cloud Champion
inSided #1 in Europe’s Hottest Startups - Amsterdam
inSided nominated for Deloitte's Technology Fast50 2016
inSided finalist in EY Emerging Entrepreneur of the Year 2016
New partnership with Social Inc
inSided partners with Conversocial
inSided raises 6M Series A round
inSided 6M Venture Capital Round - Founders notes
inSided nominated for Sprout Challenger50
inSided enters Deloitte’s Technology Fast50
Video: live Q&A with Amazon CTO @Werner at inSided