When considering to build or replace a help center, there are 5 capabilities you need to understand and embrace as a software company. This report gives you a deep understanding of these
- Rich help content
- Real user Q&A's
- Smart search
- Assisted channels when desired
- Intelligent distribution of content
Business users should get the maximum value out of your software. They will have questions and will need recommendations on how to use your product. The best way to help them is effortless, everywhere, hyper-relevant and human when desired. Your digital help center is the foundation to fulfil this promise.