Gather, understand and prioritize user feedback with a Customer Success Community
Include the voice of the customer in your ideation process and build a product that fits their vision as well as yours.
Get the guide and find out:
How to close the product-user feedback loop
The most effective ways to prioritize feature requests
How to get insights into your product from your users
How best to engage with your users and drive product adoption
The SNS community promotes co-creation with customers, answering questions and providing a platform for discussion and exchange of news.
€500K annual savings from call deflection
25% peer-to-peer support
360K visitors per year
Read Case Study
Smart software solutions vendor Infoland implemented inSided to increase engagement and provide better support to their customers.
50% of users are community members
User community answers 40% of new questions
31% of users now prefer online self-service over contacting agents
Learn how we use our own inSpired community to stimulate product adoption, engagement and knowledge sharing.
100% of customers regularly visit inSpired
+250 ideas submitted to product team
20% of content created by super users
Our product experts are happy to answer any questions, or set you up with a personalized demo of our platform.