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Boost your product using your online community: 5 must-do’s!

A successful product-community relationship doesn’t just happen on its own—it takes time, effort and commitment. What are the most effective ways to manage this relationship and ensure you are building your product to suit the needs of your customers?

June 07, 2019

Customer service: The good, the bad and the ugly

Providing good customer service should be at the heart of your business strategy—not least in B2B companies. In order to deliver impeccable customer service, businesses must learn from previous experiences and understand the ramifications of poor customer service. In this blog post, we’ll take a look at the good, the bad, and the downright ugly cases.

May 31, 2019

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