integrations
Zendesk integration
Connect your inSided Customer Community to Zendesk ticketing, and access your Zendesk knowledge base through your customer community
Why integrate with Zendesk
- Escalate community topics, questions or replies to Zendesk Support Tickets
- Access your Zendesk knowledge base content through your community
App: Federated search
Seamlessly access your Zendesk Guide knowledge base through your customer community or embeddable widget.
App: Ticket escalation
Quickly escalate topics, questions or replies your community hasn't been able to solve to a Zendesk Support Ticket.
Escalate community topics to tickets
Your support and customer success teams can quickly create a Zendesk Support ticket out of any online community topic, post or reply. It only takes a few seconds.
Find company and community knowledge
Allow your community members to simultaneously search through your community content AND Zendesk Guide knowledge base. Saving them valuable time and increasing your self-service resolution rate.
About Zendesk
Customer Service Software
Their support products allow customer conversations to flow seamlessly across all channels, which means more productive agents.
Want to learn more?
Have a look at our Zendesk integration, our platform and more...!
