Connect your inSided Customer Community to Zendesk ticketing, and access your Zendesk knowledge base through your customer community
App: Federated search
Seamlessly access your Zendesk Guide knowledge base through your customer community or embeddable widget.
App: Ticket escalation
Quickly escalate topics, questions or replies your community hasn't been able to solve to a Zendesk Support Ticket.
Your support and customer success teams can quickly create a Zendesk Support ticket out of any online community topic, post or reply. It only takes a few seconds.
Allow your community members to simultaneously search through your community content AND Zendesk Guide knowledge base. Saving them valuable time and increasing your self-service resolution rate.
Customer Service Software
Their support products allow customer conversations to flow seamlessly across all channels, which means more productive agents.
Visit Zendesk.com to learn more about their products