inSided & Zapier
Every business relies on different software, and most likely wants to integrate most of them. Zapier is wildly regarded as the best 'middle man' to make this happen. Connect your inSided Customer Success Community to Zapier, and gain access to a wealth of software to integrate with, solving several use-cases.
Key use-cases inSided & Zapier:
Automate/improve workflow for product teams using community ideation
Surface and escalate the right ideas at the right time on e.g. Slack and Jira to focus on internal adoption, faster time to response or less time spent creating and updating tickets from the community.
Improve collaboration for community teams when answering questions/dealing with community users
Enable customers to read and respond to community posts on e.g. Slack, leading to a quicker time to respond or answer and a higher percentage of answered posts.
Visit Zapier.com for a full list of available apps.