Push community member and activity data to Salesforce to gain a 360° degree view of your customers—providing you with richer datapoints
Why integrate with Salesforce
Gain a 360 view on community & user activity
Understand community reach & adoption
Gain insight on engagement levels across your customer base
Scale ideation by segmenting customer ideas
inSided & Salesforce
Our Salesforce integration enables you to push community member and activity data to Salesforce to gain a 360° degree view of your customers—providing you with richer data that helps prove the worth of the community to the rest of your business.
Quantify community & user activity
Get a 360° view of every customer’s community activity, making sure you’ve always got the full context easily to hand when communicating with customers
Monitor community engagement
Get insights about the engagement levels across your customer base, and easily spot any accounts that have dropped in activity—so you can take proactive action
Scale Product Ideation
Provide better context for your product team on customer ideation, by identifying which ideas are most popular amongst different customer segments (you can even link ideas to account ARR!)
eBook: Integrate inSided with Salesforce
For more inspiration on how to get the most out of this integration, download our guided eBook: "Unlock your Community Data — Integrate inSided with Salesforce".
Salesforce provides customer-relationship management service and enterprise applications focused on customer service, marketing automation, analytics, and application development.