inSided Salesforce community integration for Customer Success and Product teams

Integrations

Salesforce integration

Push community member and activity data to Salesforce to gain a 360° degree view of your customers—providing you with richer datapoints

Why integrate with Salesforce

  • Gain a 360 view on community & user activity
  • Understand community reach & adoption
  • Gain insight on engagement levels across your customer base
  • Scale ideation by segmenting customer ideas

inSided & Salesforce

Our Salesforce integration enables you to push community member and activity data to Salesforce to gain a 360° degree view of your customers—providing you with richer data that helps prove the worth of the community to the rest of your business.

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Quantify community & user activity

Get a 360° view of every customer’s community activity, making sure you’ve always got the full context easily to hand when communicating with customers

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Monitor community engagement

Get insights about the engagement levels across your customer base, and easily spot any accounts that have dropped in activity—so you can take proactive action

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Scale Product Ideation

Provide better context for your product team on customer ideation, by identifying which ideas are most popular amongst different customer segments (you can even link ideas to account ARR!)

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eBook: Integrate inSided with Salesforce

For more inspiration on how to get the most out of this integration, download our guided eBook: "Unlock your Community Data — Integrate inSided with Salesforce".

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inSided Salesforce community Integration

About Salesforce

CRM Software

Salesforce provides customer-relationship management service and enterprise applications focused on customer service, marketing automation, analytics, and application development.

More information

Visit Salesforce.com to learn more about their products