inSided Jira integration for Customer Success and Product teams


Jira integration

Optimize and connect your community workflow, manage bugs, tickets and product ideas in Jira

Why integrate with Jira?

  • Manage bugs & product ideas reported on your community
  • A closed loop from Community to Engineering

inSided & Jira

Connect inSided and Jira through Zapier

inSided's Customer Success Community platform is great for Q&A, but also for Product Feedback and Ideation. Besides questions, your users will also report bugs and request changes or new features to your product(s). Connect your inSided community to Jira to make sure no bugs or requests get left behind, and collaboration with your Engineering team is effortless.

Key features:

  1. Push product feedback on your community directly into Kanban boards, projects or Jira-tickets

  2. Push community bug reports directly into tickets, your bug-fixing-workflow

  3. Streamline cooperation between Customer Success, Product and Engineering teams

inSided Jira Community integration

About Jira

Bug tracking, issue tracking & product management

The Jira platform brings teams together for everything from agile software development and customer support to managing shopping lists and family chores.

More information

Visit Jira to learn more about their products