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inSided & Google Analytics community integration


Google Analytics integration

Track and measure your community KPIs in Google Analytics

Why integrate with Google Analytics?

  • Learn what customers are searching for on your community
  • Identify and fix blockers and unanswered queries
  • Find opportunities for new community content

inSided & Google Analytics

Google Analytics allows you to track events and analyze what your customers are doing on your platform. Events will tell you how your users are interacting on your pages, or with your platform. All events are displayed in the Behavior → Events section of your Google Analytics reports. Integrate your inSided community with Google Analytics to start tracking now.

Community data at a glance

  • % of search exits. Keep tabs on the queries that didn't yield a community answer, and create new content to solve them.

  • % of search refinements. See how Users that search again right after performing a first query. A clear sign of them not finding what they are looking for.

  • # time after search. The amount of time people spend in a topic after a search query. Low, could mean they have been served irrelevant results.

  • # topics marked as the best answer.


Are you an existing customer? Learn how to add Google Site Search to your Google Analytics

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Cheat Sheet: inSided integrations

Integrations can change the game when it comes to community success. Download our quick Cheat Sheet to find out how.

Find out more about: 

  • Which integrations we offer

  • Why they're valuable

  • What you can do with them 


Get the Cheat Sheet

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About Google Analytics

User & platform analytics

Google Analytics lets you measure your advertising ROI as well as track your Flash, video, and social networking sites and applications.

More information

Visit Google Analytics to learn more about their products