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Display relevant help content across your entire platform

Easily integrate knowledge base and community content with in-app support.

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It's never been easier for users to find the right answer

In-app support combines your community content and your knowledge base into one easy-to-find widget. Make it available across your website pages or within your software app's back-end environment. 

Expand the reach of your Community and Knowledge Base

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Always provide relevant answers

In-app support provides contextual help wherever the customer is. No searching or browsing needed.

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Curate content
automatically

Users see a combination of company help materials and community answers—whatever helps them find an answer faster.

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Set up
in minutes

Embed the easy-to-install widget in just a few minutes. Let's keep it simple. 

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In-app support features

Smart search: Users looking for more detail or a different topic? Help them find it faster with smart search.

Curate your chosen content: Have specific customer success content you want to highlight? Pin articles to the top of the list.

Match your brand: Offer a consistent brand experience with our fully customizable in-app support. 

“The embeddable widget feature enables us to easily integrate the platform with our own software and with our ticketing system Zendesk.”

photo-avatar-Hiewwaiy-Kwok

Hiewwaiy Kwok

Community Manager at Infoland