inSided, a powerful alternative to Vanilla Forums

Launch an inSided community to help customers find better answers to their questions

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Here's how inSided stands out from Vanilla Forums

inSided communities are beautifully designed, with clear and simple navigation that lets users find answers in 3 clicks.


Simple, clear navigation

Our communities are intuitive so users can find what they need in 3 clicks


Beautifully designed

inSided creates clean and beautifully designed communities for leading brands


Accessible community content

Our embeddable widgets integrate community content on other pages to maximize impact


Easily configurable

inSided's easily configurable SaaS solution offers a lower TCO and much faster implementation

Let the results speak for themselves

  • 25%

    Lower cost of customer support

  • +18 NPS

    Improved customer satisfaction

  • 40%

    Calls and tickets deflected


Powerful community platform

Keep customers engaged.

A central place for customers to ask questions, start conversations and help each other. Engage your customers with gamification and enable them to answer 50-80% of support questions.

Eager to learn more?

Our proven method towards customer success shows that inSided is more than just a platform.  We are your partner in growing successful self-service communities.

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We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing.

Marijn Pannekoek

Senior Online Marketer at Eneco


Smart knowledge base

A better way to create content.

Combine your company's support materials with community-generated answers and best practices - all in one place. Get the right content to your users faster with smart search suggestions and articles organized into categories and sections.


Advanced moderation

Activate your community with advanced workflows, user management systems and CRM integrations


Simple customization

Create the perfect look and feel for your community with easily customizable themes that give you full control.


Quick and easy integration

Easily configure and install the help center and in-product support. No developers required


Rich analytics

Make data-driven decisions to improve your community with user-friendly dashboards and global metrics

Implementation went exactly the way we wanted, and inSided offers excellent support for building a successful community. That's part of how inSided proves that it is far more than just a software supplier.

Remco Kruiper

Community Manager at FBTO

See improved results in 4 weeks.

Communities that switched to inSided experienced a 25% increase in community activity. We do this all the time so expect a secure and speedy migration. No online community yet? Starting one is easy. 

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ebook-the community platform-comparison-guide-big

The Community Platform Comparison Guide

Everything you need to make the right community platform choice

Download The Community Platform Comparison Guide today and learn:

  • Which features and functionality the best community platforms have
  • What type of community concept your business needs
  • How to create an impactful community launch plan
  • PLUS: Get top tips for running a successful community
Read the eBook