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inSided, a powerful alternative to Vanilla Forums
Launch an inSided community to help customers find better answers to their questions
Here's how inSided stands out from Vanilla Forums
inSided communities are beautifully designed, with clear and simple navigation that lets users find answers in 3 clicks.
Simple, clear navigation
Our communities are intuitive so users can find what they need in 3 clicks
inSided creates clean and beautifully designed communities for leading brands
Accessible community content
Our embeddable widgets integrate community content on other pages to maximize impact
inSided's easily configurable SaaS solution offers a lower TCO and much faster implementation
Let the results speak for themselves
Lower cost of customer support
Improved customer satisfaction
Calls and tickets deflected
Powerful community platform
Keep customers engaged.
A central place for customers to ask questions, start conversations and help each other. Engage your customers with gamification and enable them to answer 50-80% of support questions.
Eager to learn more?
Our proven method towardscustomer success shows that inSided is more than just a platform. We are your partner in growing successful self-service communities.
We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing.
Senior Online Marketer at Eneco
Smart knowledge base
A better way to create content.
Combine your company's support materials with community-generated answers and best practices - all in one place. Get the right content to your users faster with smart search suggestions and articles organized into categories and sections.
Activate your community with advanced workflows, user management systems and CRM integrations
Create the perfect look and feel for your community with easily customizable themes that give you full control.
Quick and easy integration
Easily configure and install the help center and in-product support. No developers required
Make data-driven decisions to improve your community with user-friendly dashboards and global metrics
Implementation went exactly the way we wanted, and inSided offers excellent support for building a successful community. That's part of how inSided proves that it is far more than just a software supplier.
Community Manager at FBTO
See improved results in 4 weeks.
Communities that switched to inSided experienced a 25% increase in community activity.We do this all the time so expect a secure and speedy migration.No online community yet?Starting one is easy.