inSided Platform—a powerful alternative to Vanilla Forums

Try inSided's Community Platform and Knowledge Base solution for SaaS businesses

  • Online Community Platform
  • Intuitive In-App Support
  • Powerful Knowledge Base
Get a Free Demo

Here's why companies choose inSided over Vanilla Forums

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Effortless migration

Enjoy a quick, hassle-free migration with full support from our product experts

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Easily configurable

inSided's easily configurable SaaS solution offers a lower TCO and much faster implementation

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Simple customization

Create the perfect look and feel for your community with easily customizable themes

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No hidden costs

Get the best value at inSided and set up your community with no hidden costs

Our recipe for customer success:

  • Gamification

    Powerful community platform

    Unite your users to increase engagement, gain valuable customer insights and allow them to share best practices. Keep members engaged with Gamification features.

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    Smart knowledge base

    Combine your help content with the best answers from your user community. Provide a one-stop shop for your users to get the answers to their burning questions.

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    Rich analytics

    Quickly monitor how much content is generated on your community, what moderators are doing and get insights on member growth and retention.

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Gamification Knowlege base-4 image-interface-analitycs
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Customer Support

Provide centralized self-service content with an average of 60% peer-to-peer support

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Customer Success

See an average of 70 - 80% customer engagement with your B2B community

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Better
Products

Implement on average 20% of customer ideas and get their voice on your product roadmap

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eBook: The Complete Buyer's Guide to Community Software

This guide is a comprehensive resource for choosing community software that you've been looking for.

Get the eBook and find out how:

  • Different community concepts and use cases

  • Top tips for a successful community

  • FULL platform feature list with explanations

 

Read the Guide

Take a look around our platform

With inSided, we're able to run more efficiently while being less reliant on other teams. This is a huge win for us. It's important to be able to react and make changes as fast as possible in our industry. Everyone at inSided has been great to work with up to this point. We wanted to work with a company that values their customers and view them as true partners—we feel that with inSided.

Drew Frey

Senior Communications Manager at Webroot

Join leading software companies

using inSided’s customer success community platform

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See our Customer Success stories