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inSided, a powerful alternative to Vanilla Forums

Launch an inSided community to help customers find better answers to their questions

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Here's how inSided stands out from Vanilla Forums

inSided communities are beautifully designed, with clear and simple navigation that lets users find answers in 3 clicks.

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Simple, clear navigation

Our communities are intuitive so users can find what they need in 3 clicks

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Beautifully designed

inSided creates clean and beautifully designed communities for leading brands

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Accessible community content

Our embeddable widgets integrate community content on other pages to maximize impact

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Easily configurable

inSided's easily configurable SaaS solution offers a lower TCO and much faster implementation

Let the results speak for themselves

  • 25%

    Lower cost of customer support

  • +18 NPS

    Improved customer satisfaction

  • 40%

    Calls and tickets deflected

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Powerful community platform

Keep customers engaged.

A central place for customers to ask questions, start conversations and help each other. Engage your customers with gamification and enable them to answer 50-80% of support questions.

Eager to learn more?

Our proven method towards customer success shows that inSided is more than just a platform.  We are your partner in growing successful self-service communities.

Request free trial

We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing.

Marijn Pannekoek

Senior Online Marketer at Eneco

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Smart knowledge base

A better way to create content.

Combine your company's support materials with community-generated answers and best practices - all in one place. Get the right content to your users faster with smart search suggestions and articles organized into categories and sections.

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Advanced moderation

Activate your community with advanced workflows, user management systems and CRM integrations

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Simple customization

Create the perfect look and feel for your community with easily customizable themes that give you full control.

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Quick and easy integration

Easily configure and install the help center and in-product support. No developers required

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Rich analytics

Make data-driven decisions to improve your community with user-friendly dashboards and global metrics

Implementation went exactly the way we wanted, and inSided offers excellent support for building a successful community. That's part of how inSided proves that it is far more than just a software supplier.
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Remco Kruiper

Community Manager at FBTO

See improved results in 4 weeks.

Communities that switched to inSided experienced a 25% increase in community activity. We do this all the time so expect a secure and speedy migration. No online community yet? Starting one is easy. 

Request a demo
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The Community Platform Comparison Guide

Everything you need to make the right community platform choice

Download The Community Platform Comparison Guide today and learn:

  • Which features and functionality the best community platforms have
  • What type of community concept your business needs
  • How to create an impactful community launch plan
  • PLUS: Get top tips for running a successful community
Read the eBook