eBook: The Technology Stack For Customer Success Teams
A detailed look at how Success teams can make the best use of technology for true customer engagement.

A detailed look at how Success teams can make the best use of technology for true customer engagement.
Whereas Marketing and Sales teams had access to numerous solutions for every stage of the Sales funnel for some time, Customer Success teams largely had to make do with using different parts of various existing solutions to get their work done.
However, beyond Customer Success CRM tools, there still remains very little purpose-built software designed specifically to help Success practitioners get their work done efficiently and at scale.
In this eBook we will take a detailed look at some of the technology in widespread use by Customer Success teams, and share our learnings about which tools and combinations of tools work best at the various stages of a Customer Success organization’s maturity.
Get your free copy and start your journey towards the best-in-class Customer Success team.
Why Customer Success leaders have been underserved by purpose-built technology
Common challenges of Success teams
The journey of the Customer Success teams
When to use technology to solve your existing challenges
How to use technology to drive true customer engagement