The inSided community platform enables customers to get relevant and trusted advice from other customers.
Here's how inSided stands out
inSided is rich in features but easy to navigate. The platform is intuitive and straightforward and our dashboards are comprehensive but refreshingly simple.
A powerful community platform
Way beyond being an open source tool, inSided stands and shoulders from above basic platforms.
Accessible community content
Maximize the impact of your community with embeddable widgets that integrate relevant content on every page.
Unbeatable customer success
With our proven customer success approach, 95% + customers exceed their planned business outcomes.
inSided'seasily configurable SaaS solution offers a lower TCO and much faster implementation.
Keep customers engaged.
A central place for customers to ask questions, start conversations and help each other.Engage your customers with gamification and enable them to answer 50-80% of support questions.
Maximize your community's impact.
Embeddablesdeliver the right answers from your community forum, anywhere on your website.Easily integrated so customers can find the right answers on any of your digital channels.
Make data-driven decisions.
Quickly monitor how much content is generated on your community, what moderators are doing and get insights on member growth and retention.
Eager to learn more?
We have way more features waiting to be discovered. Leave us a message to get a quick demo or get a copy of our full feature list. Tell us what you need and we'll make it happen.
We compared a number of providers, but it quickly became apparent that inSided was our best option. There are many advantages to a SaaS platform that is constantly in development. Secondly, we connected well with the people from inSided. It is a no-nonsense company that knows what it’s doing.
Senior Online Marketer at Eneco
How inSided can help your business
Provide outstanding service
Grow your company without increasing service costs and maximize the efficiency of your support team.
Lower support costs
Deflect up to 50% or tickets and reduce costs by 25%. Use your community forum to reduce agent-assisted customer service.
Better customer engagement
A low-cost solution to improve customer engagement and reduce churn, not to mention +18 points to your NPS score.
Let the results speak for themselves
reduction in customer service costs
improved customer satisfaction
increase in organic traffic
See improved results in 4 weeks.
Communities that switched to inSided experienced a 25% increase in community activity.We do this all the time so expect a secure and speedy migration.No online community yet?Starting one is easy.
Implementation went exactly the way we wanted, and inSided offers excellent support for building a successful community. That's part of how inSided proves that it is far more than just a software supplier.
Community Manager at FBTO
Want to see what inSided can do for you ?
It's a great chance to have a closer look at our platform.