inSided Customer Success Book 2018

Learn how 10 global brands generate value in sales, marketing and support with their customer communities

ebook-inSided Community Platform Selection Guide_cover Copy

Forward-looking companies use the inSided platform to activate their community of loyal customers, experts and brand advocates.

Learn how T-Mobile realizes $4M cost savings by providing customers with community-powered advice and support, how TomTom serves over 50% of their customers with a community, and how A1 Telekom drives additional revenue. Are you ready for the new generation of customer service?

Companies share impressive results including:
  • $4M annual service cost reduction

  • +19 Net Promoter Score (NPS) points

  • 40% of service requests handled by the community

We’ll let you know when we publish anything new

Contact Us

More resources

Learn more about inSided and the power of conversations.
The Business Value of B2B User Communities small
Ebook

eBook: The Business Value of B2B User Communities

Read the eBook
ebook-inSided Ultimate Guide to Community Management_small
Ebook

eBook: The Ultimate Guide to Community Management

Read the eBook
ebook-inSided Digital Help Center_small
Ebook

eBook: The Top 5 Features of a Digital Help Center

Read the eBook