How 10 leading brands turn conversations into value

Learn how 10 global brands generate value in sales, marketing, and support with their customer communities. Our latest ebook features success stories from leading brands like Sonos, T-Mobile, and BNP Paribas, with impressive results including:

  • $4M annual service cost reduction 
  • +19 points increase in net promoter score (NPS)
  • 40% of service requests handled by the community
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