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Work with inSided

A SaaS platform powering the world's best community-powered help centers

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Who we are

We’re a group of motivated and entrepreneurial human beings who love to brainstorm together. We like to celebrate our success every Friday and during our monthly town halls. Our team currently has 65 people on board and is growing exponentially. Our headquarters are in Amsterdam and we have an office in New York.

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What we do

inSided is a self-service help center platform that uses community-driven, user-generated content to answer customer questions and provides answers within your own product and website environment. We are currently scaling customer success for brands like T-mobile, Sonos, Soundcloud, Tele2 and Deezer.

Where we are located

Our Amsterdam office is located along the canals in a historic 17th century building. Fun fact: it was formerly a clandestine church and we have the paintings and pillars to prove it.

We also have a great office in Manhattan. We haven't had a photographer take one good picture, but we'll make up for it in a thousand words (available upon request).

What we believe in

We have four core values to live by. They make inSided the best place to work.

  • Speak up
  • Never settle
  • Make it happen
  • Learn as we grow

Why you will love it here

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People

Work with the brightest minds in the industry for large, global well-known companies across the globe.

Enjoy an open and professional culture where we change the world together. Our modern offices are located in cool cities like Amsterdam and New York.

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Passion

Your job is challenging as you place your mark on our platform, which is used by millions of users every day.

inSided is growing and you grow with us in a dynamic environment where there is much room to learn, experiment & discover (and have a lot of fun during the process).

Leading technology in our community powered help center product

Product

Work with a leading social technology platform in a fast growing and competitive market.

Our platform is built with cutting-edge technology and agile processes. It integrates seamlessly with websites, mobile devices and the social web.

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Pleasure

Get a competitive salary based on your skills and experience and a budget for events, books and training.

Organic lunch, free fruit & drinks, lots of parties & events and boat trips during summer. And that's just the beginning.

Open positions

Benefits

  • Competitive salary

    Competitive salary

  • Budget for books and training

    Budget for books and training

  • Large screen gaming

    Large screen gaming

  • Healthy work-life balance

    Healthy work-life balance

  • Drinks in our own bar

    Drinks in our own bar

  • Joyrides on our office bike

    Joyrides on our office bike

  • Dedicated vibe manager

    Dedicated vibe manager

  • Epic parties and events

    Epic parties and events

  • Fish-friendly office

    Fish-friendly office

  • Pension plan

    Pension plan

  • Summer boat trips

    Summer boat trips

  • Healthy thursdays

    Healthy thursdays

  • 25 vacation days

    25 vacation days

  • Delicious team lunches

    Delicious team lunches

  • Special onboarding program

    Special onboarding program

  • Best equipment and resources

    Best equipment and resources

  • Kickboxing squad

    Kickboxing squad

  • Surprises on your first day

    Surprises on your first day

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“We are on a mission to make inSided communities an essential part of at least 1000 brands worldwide. To achieve this we are looking for A-Players - people who share our passion, embrace change, take initiative and adopt high standards for themselves - to join our team and help us shape the future of social.”

Robin van Lieshout

CEO at inSided