Work with inSided

A SaaS platform powering the world's best community-powered help centers

Who we are

We’re a group of motivated and entrepreneurial human beings who love to brainstorm together. We like to celebrate our success every Friday and during our monthly town halls. Our team currently has 65 people on board and is growing exponentially. Our headquarters are in Amsterdam and we have an office in New York.

What we do

inSided is a self-service help center platform that uses community-driven, user-generated content to answer customer questions and provides answers within your own product and website environment. We are currently scaling customer success for brands like T-mobile, Sonos, Soundcloud, Tele2 and Deezer.

Where we are located

Our Amsterdam office is located along the canals in a historic 17th century building. Fun fact: it was formerly a clandestine church and we have the paintings and pillars to prove it.

We also have a great office in Manhattan. We haven't had a photographer take one good picture, but we'll make up for it in a thousand words (available upon request).

What we believe in

We have four core values to live by. They make inSided the best place to work.

Speak up
Never settle
Make it happen
Learn as we grow

Why you will love it here

People

Work with the brightest minds in the industry for large, global well-known companies across the globe.

Enjoy an open and professional culture where we change the world together. Our modern offices are located in cool cities like Amsterdam and New York.

Passion

Your job is challenging as you place your mark on our platform, which is used by millions of users every day.

inSided is growing and you grow with us in a dynamic environment where there is much room to learn, experiment & discover (and have a lot of fun during the process).

Product

Work with a leading social technology platform in a fast growing and competitive market.

Our platform is built with cutting-edge technology and agile processes. It integrates seamlessly with websites, mobile devices and the social web.

Pleasure

Get a competitive salary based on your skills and experience and a budget for events, books and training.

Organic lunch, free fruit & drinks, lots of parties & events and boat trips during summer. And that's just the beginning.

Open positions

Engineering / Development

Software Engineer

Netherlands, Amsterdam

Customer Success

Benefits

Competitive salary
Budget for books and training
Large screen gaming
Healthy work-life balance
Drinks in our own bar
Joyrides on our office bike
Dedicated vibe manager
Epic parties and events
Fish-friendly office
Pension plan
Summer boat trips
Healthy thursdays
25 vacation days
Delicious team lunches
Special onboarding program
Best equipment and resources
Kickboxing squad
Surprises on your first day

“We are on a mission to make inSided communities an essential part of at least 1000 brands worldwide. To achieve this we are looking for A-Players - people who share our passion, embrace change, take initiative and adopt high standards for themselves - to join our team and help us shape the future of social.”